Refund Policy

Refund Policy

Thank you for choosing VaultnServer for your web design solutions. We strive to ensure your satisfaction with our services. This Refund Policy outlines our policy regarding refunds for services provided by VaultnServer.

  1. Refund Eligibility

We offer refunds under the following circumstances:

  • Service Not Delivered: If we are unable to deliver the agreed-upon service due to unforeseen circumstances, you are eligible for a full refund.
  • Unsatisfactory Service: If you are not satisfied with the quality of our service, you may request a refund within 7 days of the service delivery date.
  1. How to Request a Refund

To request a refund, please contact our customer support team at contact@vaultnserver.com within the specified refund period. Please provide the following information:

  • Your name and contact information
  • Details of the service for which you are requesting a refund
  • Reason for the refund request

Our customer support team will review your request and respond to you within [X] business days.

  1. Refund Process

Upon approval of your refund request, we will process the refund to the original method of payment within 7-10 business days. The time it takes for the refund to reflect in your account may vary depending on your payment provider.

  1. Non-Refundable Services

Please note that certain services are non-refundable. These include:

  • Domain Registration: Once a domain name has been registered on your behalf, it cannot be refunded.
  • Third-Party Costs: Any third-party costs incurred during the provision of services, such as hosting fees or software licenses, are non-refundable.
  1. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at contact@vaultnserver.com.